General Questions

• What is Manikeswari Gems Pvt Ltd ?

  What is Manikeswari Gems Pvt Ltd?
  Manikeswari Gems Pvt Ltd is a reputable and trusted company specializing in the sourcing, manufacturing, and distribution of high-quality gemstones. We take pride in offering exquisite gemstones, including the beautiful Iolite gemstone, to customers worldwide.

• How can I contact customer support ?

  
  Our dedicated customer support team is available to assist you. You can reach us via email at Info@Manikgems.Com or by calling our toll-free number: [+91-674-2550430].

• About Iolite Gemstone

  Iolite, also known as the  “water-sapphire” and “Vikings’ Compass,” is a stunning gemstone that showcases a captivating mix of deep blue and violet hues. It is valued for its pleochroic properties, which means it exhibits different colors when viewed from various angles.

  – What are the main characteristics of Iolite gemstone?
  Iolite is known for its strong pleochroism, showing different colors like blue, violet, and sometimes even yellowish-gray. It has a hardness rating of 7 to 7.5 on the Mohs scale, making it suitable for various jewelry designs.

  What jewelry options are available with Iolite gemstone?
  At Manikeswari Gems, we offer a wide range of Iolite gemstone jewelry, including rings, earrings, necklaces, and bracelets. Additionally, we also provide loose Iolite gemstones for custom jewelry creations.

• Ordering and Payment

  – Do you ship internationally?
  Yes, we proudly offer international shipping services to cater to our global clientele.

  – What payment methods do you accept ?
  We accept secure online payments via major credit cards (Visa, MasterCard, American Express) and PayPal, ensuring a smooth and hassle-free checkout experience.

• Gemstone Certification and Authenticity

  Are your Iolite gemstones certified?
  Absolutely! We provide certified Iolite gemstones, assuring you of their authenticity and quality. Our gemstones are sourced ethically and undergo rigorous testing by reputable gemological laboratories.

• Returns and Exchanges

  What is your return policy?
  We offer a customer-friendly return policy. If for any reason you are not satisfied with your purchase, you can return the item within 30 days for a full refund or exchange.

  – How do I initiate a return or exchange?
  To initiate a return or exchange, please contact our customer support team. They will guide you through the process and provide you with all the necessary instructions.

• Caring for Iolite Gemstone Jewelry

  How do I care for my Iolite gemstone jewelry?
  To maintain the brilliance of your Iolite gemstone jewelry, we recommend gentle cleaning with a soft cloth and mild soapy water. Avoid exposing the gemstone to harsh chemicals or extreme temperatures.

  Please note that the above questions and answers are provided for informational purposes and may be subject to change. For the most current information and personalized assistance, feel free to contact our customer support team. Thank you for choosing Manikeswari Gems Pvt Ltd!